Business PBX Features


VoIP Citadel & State Side IT offer Cloud & Premise Phone Systems and SIP trunk service at extremely competitive prices.  Our comprehensive UCaaS solutions are available with and without SIP trunks and work with any SIP device, anywhere!

Our Business Phone Systems phone systems feature:

  • Affordability & Super Simple Setup!
  • Complete mobility across all platforms
  • Minimal investment to get started
  • Scalable – add and remove resources as needed, when needed
  • Any SIP device, anywhere
  • Quick Turn Around and on-boarding
  • Worldwide Server Availability
  • High Quality Tier 1 VoIP Service from trusted providers
  • More features than a fortune 500 PBX without the cost
  • CRM integration
  • AI Integration
  • Comprehensive reporting
  • Reliable Remote Mobility – any device, anywhere
  • Extended business telecommunication presence
  • Month to Month or Contract
  • Professionally managed by experienced dedicated VoIP Engineers
  • Speak with Live US support agents anytime of the day!
  • Free Trial of SIP trunking service
  • Free Trial of Cloud PBX

Business PBX Features

  • ACD Queues
  • Conference bridge
  • Ring groups
  • IVR/Interactive Voice Response
  • Voicemail to Email
  • Fax to Email
  • Announcements
  • Calendar with third-party integration
  • Unlimited extensions
  • Wake Up Calls
  • Secure communications
  • Voicemail blasting
  • Video calling support
  • Follow me / Find me
  • Text to speech and transcription
  • CRM Integration
  • A.I. Integration
  • DISA w/access control
  • Graphic & Interactive CDR
  • Real Time Monitoring

Calling Features:

  • Call transfer
  • Call waiting
  • Call screening
  • Caller blacklisting
  • Do not disturb
  • Call transfer
  • Call recording and Archiving
  • Call event logging
  • Call detail records / Intelligent Call history
  • Voicemail
  • Three-way calling support
  • Speed dials caller ID support
  • Remote Phones
  • Screen Pops
  • Call Monitoring & Recording
  • Unified Communications
  • Unparalleled Mobility

Telephony Support

  • Open Standard support for multiple protocols
  • Softphone support
  • WebRTC
  • Desktop Phone Support
  • Complete Mobile Cloud Phone support
  • Specialty SIP devices – strobe alerts, voice gateways, failover devices, paging gateways, overhead paging horns, door phones
  • SIP, PJSIP, IAX2, H263, H264
  • Fax to email
  • PRI, ISDN, POTS/Analog, T1, EI, R2, J1

Contact Us Today for more information!