Why a Cloud PBX for your business?

Hosted or Cloud phone systems save you money, time and frustration!
We’ll take care of your phones so you can do what you do best.

Cost Savings!

Our Cloud PBX is highly cost-effective in contrast to traditional telephony solutions, primarily because you do not need to invest in expensive PBX hardware and maintenance. Our Cloud phone systems offer predictable, affordable monthly costs making budgeting easier for your organization. Most businesses see an immediate cost saving with a Hosted Phone System. The flexibility of a managed Cloud PBX enhances business communications while amplifying ROI – something essential for small and medium businesses (SMB)!

Ease of Deployment, Scalability & Flexibility

Hosted communications platforms, such as a Cloud PBX can typically be deployed in a matter of hours – not days or weeks – by experienced professionals saving you time, frustration and money! Scalability is one the main advantages of a cloud-based phone system. Whether your business is growing or shrinking, we can easily adjust your hosted phone system to fit your needs. This eliminates the waste associated with costly hardware solutions and allows you to easily adapt your communications as your business’s needs change.

Exceptional Security

One of the biggest concerns for every modern business is security. With a managed cloud PBX from VoIP Citadel you leverage our phone expertise to enhance security while forgoing increased costs and complexity. We utilize modern technologies and protocols like encryption, firewalls, and intrusion detection systems to protect your sensitive communication data. Additionally all cloud and hosted phone systems are continually updated, audited and monitored to ensure compliance. By using our cloud phone systems you can improve your overall security posture without incurring additional costs!

Reduced Dependency on IT Resources

Because a cloud phone system is a fully managed software service (SaaS, UCaaS) you no longer need to worry about management of your phones, phone system or your phone service! With our cloud phone services you have a single point of contact for all phone inquiries, updates and technical issues. Business phones cannot be easier!

Mobility without Sacrificing Quality

Remote and Mobile users, all devices, all platforms, all the time!
Cloud based phone apps with managed connectivity allow complete global mobility while enhancing productivity and reliability for mobile devices and users. Your mobile phone or tablet can now be an extension on your phone system anywhere in the world. With reliable cloud based mobility the need for multiple devices, phone numbers or staying tethered to a desk is no longer a challenge!

Dedicated Local Experienced VoIP Professionals

Depend on our experienced, professional VoIP consultants and support engineers with the expertise to deliver! Our company is located in Houston, Texas and we take pride in providing personalized support and service to customers all over the USA. VoIP Citadel and Stateside IT specialize in affordable Hosted and Premise based phones systems and telecommunications solutions for businesses of all sizes, all over the US, with a focus locally in East Texas & Oklahoma.


Our Cloud PBX
Features include:

Cloud PBX
  • Affordability and Super Simple Setup!
  • Extremely Quick turn around and on-boarding
  • More features than a Fortune 500 PBX without the cost!
  • Unlimited Auto Attendants and IVRs
  • Comprehensive Call Reporting and Analytics
  • Cloud storage for call recordings
  • Cloud apps for all mobile platforms
  • Custom Caller ID
  • CRM and Business App integrations
  • Minimal to no capital outlay to get started
  • Scalable – add and remove resources as needed, when needed
  • Any SIP device, anywhere
  • Worldwide Server Availability
  • High Quality Tier 1 VoIP & SIP Service
  • Extended business telecommunication presence
  • Month to Month service
  • Professionally managed by experienced, dedicated VoIP Engineers
  • Speak with Live US support agents anytime of the day!

Business PBX Calling Features

  • ACD Queues and Reporting
  • Unlimited HD Conference Bridge
  • Ring groups and Call Pickup
  • IVR/Interactive Voice Response
  • Fax to Email, Voicemail to email
  • Calendar with third-party integration
  • Wake Up Calls
  • Voicemail, Voicemail Blasting
  • Video calling support
  • Follow me / Find me
  • Text to speech and transcription
  • DISA w/access control
  • Real Time Monitoring
  • Call transfer & Call waiting
  • Call Forwarding and DND
  • Caller blacklisting & Call screening
  • Call recording and Archiving
  • Call event logging
  • Three-way calling support
  • Speed dials, BLF
  • Remote, Local & Mobile Phones
  • Screen Pops and CTI
  • Unified Communications/UCaaS
  • For a comprehensive list of features click here!

To find out how we can help with your phone system needs or to find out how we can help you leverage the latest communications technologies, please fill out the form below to receive a customized quote:

    Cloud PBX Features

    A Cloud PBX?

    Cloud PBXs have become extremely popular due to their increased reliability and affordability. Costs per seat continue to decrease while the list of features continues to grow allowing business to leverage VoIP technology like never before!

    Designed for businesses

    With Improved Mobility and unmatched ease of use, a hosted PBX may be exactly what your business needs. The benefits of moving to a cloud PBX are immediate - with a noticeable reduction in cost and an increase in reliability!

    Curious about migrating from a Legacy System?

    Typical turn-around is a matter of days and we can interface with your legacy hardware and phones lines!

    Already have SIP devices?

    Re-use them on your new cloud system! Need Phones? Lets us help you source top quality devices from top brands!



    About VoIP Citadel and
    State Side I.T.

    We are Professional Asterisk consultants specializing in repairing, managing and implementing Contact Center, Premise & Cloud business phone systems. A tried and true, result oriented approach where the performance and reliability of your phone system is paramount has proven successful for our customers and us.

    Our Mission

    Our Mission is to resolve your VoIP and Asterisk issues and improve your communications efficiencies!

    Experienced Asterisk & PBX Consultants

    VoIP Citadel's staff has real-world experience with Asterisk and associated phone system platforms such as FreePBX, PBXAct, PBX in a Flash, Trixbox, Thirdlane and more. We are available 24 hours a day due to the importance of business phone continuity. We understand the value a communication platform provides to your business and work to ensure you are able to leverage your PBX accordingly!